Track Your Order

Your Cocoshoescanada.ca order, every step of the way

Checking on your new shoes? Find your latest order and delivery updates using the secure link in your order emails.

Check your order status

1. Open your order confirmation or shipping confirmation email from Cocoshoescanada.ca.
2. Select View your order to see your order status and available shipment tracking.
3. If prompted, verify your identity using your order number and the email address or phone number you used at checkout.

Has your order shipped?

Once tracking information has been added to your shipment, you can follow its progress through your order status page or the tracking link in your shipping confirmation email.

Can't find your confirmation?

Check your spam or junk folder and search your inbox for Cocoshoescanada.ca. If you still need help, reply to any order email with your order number.